September 8, 2012
Celerity Partners Announces Sale of PC Helps
Celerity Partners and GI Partners (“GI) announced today the sale of their portfolio company, PC Helps Support, LLC (“PC Helps”), a leading provider of desktop and mobile software application support services and productivity training, to Baird Capital Partners (“BCP”), the US-based buyout fund of Baird Private Equity.
PC Helps supports over 200 software applications and serves over 400 clients across 15 vertical markets. The company was acquired by Celerity Partners and GI in 2005. Under the nearly seven years of stewardship, PC Helps substantially expanded its operations and achieved considerable organic growth. The company increased employee headcount by over 70% and also successfully scaled its operations through a new office expansion in Cleveland, Ohio. In addition to recruiting industry veteran Brian Madocks as CEO, the company also enhanced its management team with key talent additions who have put in place a number of successful growth initiatives. As a result of these and other efforts, PC Helps achieved substantial sales and EBITDA gains, including top line growth of over 90% throughout the seven year hold period despite a challenging economic environment.